Shipping & Delivery

SHIPPING & DELIVERY INFO
All orders ship within 48 hours of the order being placed. (Orders ship Monday through Friday excluding weekends & holidays.)
We currently offer both FedEx and USPS services.
You will receive shipping confirmation via email once the order has shipped from our warehouse.

DO YOU OFFER FREE SHIPPING?
Yes! Free shipping is offered to all orders with a delivery address within the USA.

WHAT COUNTRIES DO YOU SHIP TO? DO YOU SHIP INTERNATIONALLY?
Yes! We ship to just about anywhere in the world!

HOW LONG WILL SHIPPING TAKE?
USPS Priority Mail International: 6-10 business days
USPS Express Mail International (EMS): 3-5 business days4
U.S.P.S. Priority Mail: 2-3 day delivery
USPS First Class Mail International Package: Varies depending on delivery location
FedEx International Priority®: 1, 2 or 3 business days
FedEx International Economy®: within 5 business days
FedEx Express Saver®: 3 business days
FedEx 2Day®: 2 business days
FedEx Standard Overnight®: next-business-day afternoon
FedEx Home Delivery®: 1-7 business days, based on distance to the destination
FedEx Ground®: 1-7 business days, based on distance to the destination

ORDER STATUS
Has my order shipped? How can I track my order?
You will receive confirmation via email when your order has left the warehouse.
If it has been more than a few days since placing your order and you have not received a shipping confirmation, please contact customer service at customerservice [at] anakieouterwear [dot] com and we can trace it for you.

How can I track my order?
You will receive tracking information via email. You can also login to your account on www.anakieouterwear.com to check your order status.

There is a problem with my shipment, what should I do?
Please contact customer service at customerservice [at] anakieouterwear [dot] com

How can I get another copy of my receipt?
A copy of your receipt will be emailed to you, if you need another copy one can be obtained by contacting our customer service department at customerservice [at] anakieouterwear [dot] com